Privacy Policy

Thank you for visiting the Business Growth Centre website ( www.businessgrowthcentre.wa.gov.au and www.bgc.wa.gov.au ) and reviewing our Privacy Statement.

Business Growth Centre is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that they may provide.

The Business Growth Centre website makes some use of data that directly or indirectly identifies users. We take great care with practices that affect personal privacy.

Cookies

Internet cookies are small strings of text placed on users’ hard drives during the data exchange that happens when a browser points to a web site. Cookies allow a website to store information on a user’s machine and later retrieve it. They remember preferences you enter and then tailor a site to suit your needs. Cookies have no way of disclosing your name or any personal information.

Business Growth Centre uses cookies for:

• Our web server to manage your sessions.
• The cookies store the session ID. This storage lasts in the browser’s memory while the browser is active. The session state information is deleted within 24 hours of you last accessing the site.
• When logging into an update application with user ID and password, the system uses the cookie to determine if you have already supplied this ID and password when accessing secure options.

Most browsers can be set to accept or reject cookies. You can choose to adjust your browser to reject cookies or to notify you when they are being used. Please note – rejecting cookies may limit the functionality of the Business Growth Centre website.

Site Usage

Business Growth Centre makes a record of your visit and logs the following information for statistical purposes:

• The client IP address (e.g. the proxy or the user’s workstation)
• User name (employees logged into the EQ network only)
• The date and time of the access
• The pages accessed and documents downloaded
• The file size of the pages downloaded
• The status of the visit
• The previous site visited
• The type of browser used

The above information is used to create summary statistics which allow us to assess the number of visitors to the different sections of our site, discover what information is most and least used, determine technical design specifications, and help us make our site more useful to visitors.

No attempt is, or will be made, to identify users or their browsing activities except in the following circumstances:

• The unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.
• For internal administrative use, to ascertain and promote the top 10 sites visited, to produce reports on resources used and to estimate budgetary requirements.

Security

This site does not provide facilities for securely transmitting information across the Internet. It is recognised that there can be risks with transmitting information across the Internet. This site contains links to websites not managed by Business Growth Centre. For those sites, Business Growth Centre is not responsible for the privacy or security practices or the content of such websites.

Email and Feedback Information

Any email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.

Your name and address details will not be added to a mailing list, nor will officers disclose these details to third parties without your consent unless required by law. Email messages may be monitored by our website support staff for system trouble shooting and maintenance purposes.